You reported a repair in your privately rented home in England and nothing happened. The useful next question is: who can act on this kind of problem?

A complaint about poor communication, an unsafe home and an unlawful eviction can need different routes. Keep a record, but do not wait through a complaints timetable when there is immediate danger.

Keep paying rent while seeking advice. Withholding it or deducting repair costs without advice can create arrears and put your tenancy at risk; it does not automatically make the landlord arrange the repair.